Where do I find my Activation ID?

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If your card starts with 5115, you do not need a PayPerks Activation ID to link your card. Click here to learn more about linking a card that starts with 5115.

Your PayPerks Activation ID is the safe and easy way to link your Direct Express Card® to your PayPerks account. It will look like this: 99-ABCD-1234, but be unique to you.

Linking your card gives you access to exclusive tutorials and our monthly sweepstakes!

Three ways to find your PayPerks Activation ID:

  • The DX App or Direct Express® Website
    • The fastest way to find your PayPerks Activation ID is by clicking on PayPerks from the Direct Express website or the DX mobile app! Log into the Direct Express website at www.usdirectexpress.com or download the mobile app for Androids and iPhones.
  • Call the number on the back of your card
    • You can ask Direct Express customer service to give you your PayPerks Activation ID. Just call the number on the back of your card. You might experience high wait times around the first of the month, so try calling during non-peak hours.
  • Your Card Pack
    • In the paperwork that came with your card you will see a letter. Your PayPerks Activation ID is printed at the top right of your letter.

If you have any questions or need help, let us know!

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