What if I can't claim my Scratcher?

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Every Scratcher has a Scratcher Code that can only be entered once. So, if you’ve already entered that code (or if you got the Scratcher from a friend or family member and they’ve already used it) you won’t be able to claim it again.

If you think the Scratcher Code hasn’t been used and you’re still having trouble claiming the points, send us a note using the Submit a Request section, or by emailing help@payperks.com.

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