Where is my cash prize? I didn't get it.


If you won a prize, it will be automatically processed to your linked card. Please contact Direct Express® if you feel a prize has been incorrectly processed—their phone number is on the back of your card.

Starting February 1, 2020, the sweepstakes is ONLY available to Direct Express® cardholders whose cards start with 5115 63. Go here to learn more about how to access your rewards.

If your card starts with 5332 48, we apologize, but the sweepstakes are not available for you at this moment, but all of the tutorials are available for you here. 


Powered by Zendesk